Zero Hours Justice was contacted by SP, who had been working as a medical secretary for an NHS hospital in South West England. Despite being on a zero hours contract (on bank), she had regularly worked fixed hours each week for over two years. Suddenly, she found her hours cut to zero and, after a few weeks without being paid, she was offered work on an ad hoc basis. With our advice and the support of the hospital's Freedom To Speak Up team, SP was able to push to be given a permanent contract that reflected her actual hours worked.
I had been working set hours for two years at a hospital as a bank worker, working right through the COVID pandemic and always working more hours when requested. Suddenly, I received an email saying that there was going to be a review to discuss bank work and I wasn't required to work until after that date but with no indication when that might be. After a month of having no work, I was called into a meeting and was told I would then be offered work on an ad hoc basis, with no guarantee of work at all. At this point I contact ZHJ and they advised that I put in a grievance as I had been doing set hours for twp years - it could be argued that I had employment rights. With ZHJ's support and guidance every step of the way, I have now managed to attain a permanent contract nearly a year after I was laid off. I know I couldn't have done this on my own. It was a very emotional and draining process taking on a huge employer but ZHJ truly acted as my guardian angel."